This page answers the most common questions we’re asked about caring for hair extensions. For full guidance, we recommend reading our Hair Extension Aftercare: Everything You Need to Know article, but these FAQs are a helpful reference if you’re looking for quick clarity.
How soon can I wash my hair after getting extensions?
In most cases, we recommend waiting 24–48 hours after your appointment before washing your hair. This allows the attachments to settle properly. Always follow the specific advice given by your stylist, as this can vary depending on the extension method used.
How often should I wash my hair extensions?
Extensions should be washed only as often as needed, not daily. Over-washing can dry the hair and shorten the lifespan of the extensions. Your stylist will recommend a washing routine suited to your hair type, lifestyle and extension method.
Can I use my usual shampoo and conditioner?
Not always. Some products that work well on natural hair can cause build-up, slippage or dryness with extensions. We recommend using the professional products advised by your stylist, as they are chosen to support both your natural hair and the extensions.
Where should I apply shampoo and conditioner?
Shampoo should be focused at the scalp, allowing the lather to gently cleanse through the lengths. Conditioner and masks should be applied through the mid-lengths and ends only, avoiding attachment points unless your stylist has advised otherwise.
Can I brush my hair when it’s wet?
Wet hair is more fragile, particularly with extensions. Unless your stylist has advised it is safe to do so, avoid brushing extensions when they are soaking wet. Always use the recommended brush and be gentle.
How often should I brush my extensions?
We recommend brushing your hair morning and night, as well as before washing. Always support the hair at the roots and brush from the ends upward to prevent pulling or tangling.
Is heat styling safe with hair extensions?
Yes, with care. Always use a heat protection product and keep heat settings moderate. Avoid placing hot tools directly on extension attachments, as this can weaken or damage them.
How should I sleep with hair extensions?
Tie your hair loosely or braid it before sleeping to reduce friction and tangling. A silk or satin pillowcase can also help protect both your natural hair and extensions overnight.
Can I exercise with hair extensions?
Yes. Secure your hair during exercise to reduce friction and tension at the roots. If you sweat heavily or train frequently, speak with your stylist about the best care routine for your lifestyle.
Can I swim with hair extensions?
Swimming is possible, but preparation and aftercare are important. Salt water and chlorine can affect extensions if not managed properly. Speak with your stylist before swimming so they can advise on protective steps and care afterwards.
How often do I need maintenance appointments?
Maintenance appointments are essential and should be attended at the intervals recommended by your stylist. These appointments protect your natural hair, maintain attachment integrity and help prevent tangling or damage.
What happens if I delay maintenance appointments?
Delaying maintenance can lead to matting, tension, breakage or stress on your natural hair. Regular maintenance is part of responsible extension care and helps ensure extensions remain safe and comfortable.
Is it normal for extensions to feel tight at first?
A slight feeling of awareness can be normal immediately after your appointment. Ongoing discomfort or pain is not normal and should be addressed promptly.
What should I do if something doesn’t feel right?
Contact the salon as soon as possible. Tightness, discomfort, slipping, excessive shedding or anything that feels unusual should always be checked early. Most issues are easily resolved when addressed promptly.
Final reminder
Hair extensions are not a set-and-forget service. When aftercare advice is followed and maintenance appointments are kept, extensions wear beautifully and comfortably over time. If you’re unsure about anything, our team is always here to guide you.
